Note - Our Email integration is currently in BETA

Our email integration allows you to receive notifications directly to your email inbox. Whether your trading account has disconnected from our platform, your trade has failed to copy or your subscription renewal is due within the next few days, our email integration will let you know instantly.

Perfect for traders who want to be updated on the go.

Integration Install

In order to activate email notifications, you must first install the integration. The process is very straightforward and takes less then a minute.

Head over to our Integrations page here, click "Free" on the Email notification channel, followed by Install.

Email Configuration

Default Email Address

This is the email address we will send all notifications to by default. You also have the ability to override the notification address at a trading account level.

You can update your default email address at any time, meaning all emails using the default email address will be sent to the specified email.

Notification Settings

Account Added

We will notify you each time a trading account is added to your Traders Connect account.

Available data points

• %FIRST_NAME% - Your first name
• %ACCOUNT_NUMBER% - Trading account number
• %ACCOUNT_NAME% - Trading account name

Default Template

If you have updated your message template but wish to revert back to our default, you can find this below.

Hi %FIRST_NAME%,Your trading account %ACCOUNT_NUMBER% has been successfully added to Traders Connect with the name %ACCOUNT_NAME%.

Account Deleted

We will notify you each time a trading account is deleted from your Traders Connect account.

Available data points

• %FIRST_NAME% - Your first name
• %ACCOUNT_NUMBER% - Trading account number
• %ACCOUNT_NAME% - Trading account name

Default Template

If you have updated your message template but wish to revert back to our default, you can find this below.

Hi %FIRST_NAME%,Your trading account %ACCOUNT_NUMBER% (%ACCOUNT_NAME%) has been successfully deleted.

Account Enabled

We will notify you each time a trading account is enabled on your Traders Connect account.

Availale data points

• %FIRST_NAME% - Your first name
• %ACCOUNT_NUMBER% - Trading account number

Default Template

If you have updated your message template but wish to revert back to our default, you can find this below.

Hi %FIRST_NAME%,Your trading account %ACCOUNT_NUMBER% has been successfully enabled.

Account Disabled

We will notify you each time a trading account is disabled on your Traders Connect account.

Available data points

• %FIRST_NAME% - Your first name
• %ACCOUNT_NUMBER% - Trading account number

Default Template

If you have updated your message template but wish to revert back to our default, you can find this below.

Hi %FIRST_NAME%,Your trading account %ACCOUNT_NUMBER% has been successfully disabled.

Account Connection - Connected

We will notify you each time a trading account reconnects to the Traders Connect platform.

Available data points

• %FIRST_NAME% - Your first name
• %ACCOUNT_NUMBER% - Trading account number
• %CONNECTION_STATUS% - Trading account connection status

Default Template

If you have updated your message template but wish to revert back to our default, you can find this below.

Hi %FIRST_NAME%Your trading account %ACCOUNT_NUMBER% has successfully reconnected to Traders Connect.The current connection status is - %CONNECTION_STATUS%

Account Connection - Disconnected

We will notify you each time a trading account disconnects from the Traders Connect platform. We will also pass the connection error returned from your broker.

Available data points

• %FIRST_NAME% - Your first name
• %ACCOUNT_NUMBER% - Trading account number
• %CONNECTION_STATUS% - Trading account connection status
• %CONNECTION_ERROR% - Trading account connection error

Default Template

If you have updated your message template but wish to revert back to our default, you can find this below.

Hi %FIRST_NAME%,Your trading account %ACCOUNT_NUMBER% has disconnected from Traders Connect. The current status is as below:Status - %CONNECTION_STATUS%Error - %CONNECTION_ERROR%If this is unexpected please reach out to our support team.

Trade Copier Failures

Each time the copier executes a copy that fails we will send you an email containing the trade that failed, and the reason why.

Available data points

• %FIRST_NAME% - Your first name
• %COPIER_MASTER% - The master account number
• %COPIER_SLAVE% - The slave account number
• %COPIER_ERROR% - The error returned by the copier

Default Template

If you have updated your message template but wish to revert back to our default, you can find this below.

Hi %FIRST_NAME%,Your trade copy action has failed.We attempted to copy from account %COPIER_MASTER% to account %COPIER_SLAVE% but faced the error shown below:Error - %COPIER_ERROR%If this is unexpected, or you are unsure what the error means, please reach out to our support team.

Additional Settings

Notification Status Toggle

For each notification type on the Notification Settings page you will see a toggle, simply toggle on or off to enable or disable the notification.

Note - You can enable certain events for certain trading accounts using the Account Blocklist described below.

Subject

The Subject is the subject of the email you will receive.

Message Template

The message template allows you to update the email text body that will be sent, you are welcome to change this how you wish.

Please see the above notification settings for each individual notification type, this will show you which variables can be used in the body, alongside our default templates should you wish to revert.

Account Blocklist

The Account Blocklist feaure can be found on certain notification settings. This allows you to block any trading account, meaning if that account triggers the email, our system will ignore the request.

For example, you may not wish to receive trade failure events for a demo account, therefore you can simply block this account.

Updated on: 20/11/2024