Articles on: Account Management

Password Recovery

If you have forgotten your password, resetting it is a straightforward process. Follow the steps below to recover your account and set a new password.


Step-by-Step Guide to Resetting Your Password


Step 1: Access the Forgot Password Screen


  • Navigate to Traders Connect:

    • Go to the Traders Connect login page.

    • Click on the "Forgot Password" link.


Step 2: Enter Your Email Address


  • Provide Your Email:

    • On the Forgot Password screen, enter the email address associated with your Traders Connect account.

    • Click the "Send Password Reset Email" button.


Step 3: Check Your Email


  • Receive the Reset Email:

    • Check your inbox for a password reset email from Traders Connect.

    • If you do not see the email, check your spam or junk folder.


Step 4: Follow the Reset Process


  • Reset Your Password:

  • Open the email and click on the password reset link.

  • Follow the instructions to set a new password for your account.


Step 5: Log In with New Password


  • Access Your Account:

    • Once you have set a new password, return to the Traders Connect login page.

    • Log in using your new password.


Conclusion


Resetting your password on Traders Connect is designed to be simple and secure. By following these steps, you can quickly recover access to your account and set a new password. If you encounter any issues, our support team is available to assist you.

Updated on: 29/08/2024

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