Traders Connect utilises pro-rata billing to ensure you only pay for what you configure. If you upgrade, downgrade, or adjust add-ons mid-cycle, charges and credits are calculated proportionally based on the exact time remaining in your billing period.

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What is Pro-Rata Billing?

Pro-rata billing means charges are calculated relative to time. Instead of waiting until your next renewal or paying a full period's cost upfront, your billing immediately reflects adjustments made during an active cycle.

• Upgrades: You are charged only for the remaining days/months of your cycle for the added accounts or features.
• Downgrades: Any unused value for the remainder of your billing cycle is added to your account balance as an account credit, which will automatically apply to your future renewals or upgrades (per our Billing Policy, credits cannot be refunded to your card or crypto wallet).

Example of Pro-Rata Billing for Account Plans

Here’s how pro-rata billing works in practice:

Scenario 1: Mid-Cycle Upgrade (Adding Accounts)

• Initial Subscription: You subscribe to 2 Standard accounts, costing $20 per month (2 accounts x $10 per account).
• Mid-Month Upgrade: Halfway through the month, you decide to upgrade to 5 accounts.
• For the remaining 15 days of the month, you are charged pro-rata for the additional 3 accounts.
• Calculation: (3 additional accounts x $10 per account) / 30 days x 15 days = $15.
• Your total charge for the month will be the initial $20 plus the pro-rata $15, totalling $35.

Scenario: Mid-Cycle Downgrade (Reducing Accounts)

• Initial Subscription: You subscribe to 5 Standard accounts, costing $50 per month (5 accounts x $10 per account).
• Mid-Month Downgrade: Halfway through the month, you decide to downgrade to 2 accounts.
• For the remaining 15 days of the month, you are credited for the reduction of 3 accounts.
• Calculation: (3 accounts x $10 per account) / 30 days x 15 days = $15.
• Your total charge for the month will be the initial $50 minus the pro-rata $15 credit, totalling $35.

Flexibility with Pro-Rata Billing

Pro-rata billing offers great flexibility, allowing you to adjust your account limit as your needs change. Adjustments made on Quarterly, Semi-Annual, or Annual plans follow the same time-proportional calculation across the remaining days of that term.

Whether you need to add more accounts for increased trading activity or reduce the number of accounts during quieter periods, you can do so without being locked into a fixed rate.

Conclusion

Pro-rata billing on Traders Connect ensures fair and accurate charges based on your usage. This billing method provides you with the flexibility to upgrade or downgrade your account limit as needed, with costs adjusted proportionally. Understanding how pro-rata billing works can help you manage your subscription more effectively and make the most out of your Traders Connect experience.

Updated on: 15/09/2026